Billing Information

Basic Transports

Currently Cleveland County has a base rate of $375.00 for a basic ambulance trip to the Emergency Room.  There is an additional $9.75  a mile  for all transports in and out of county.  These rates were effective 7/1/2007.

Contact Information

We have contracted with EMS Management and Consultants for our ambulance billing needs.  This company started billing for us beginning with the date of March 1, 2004.  If you have any questions about a bill after this date, please contact the billing office at 1-800-814-5339.  Thank you for your patience.  

If you need assistance you may reach Brenda in the billing department at 704-484-4842.  Please leave a message and your call will be returned as soon as possible.  Office hours are 8a to 5p Monday through Friday.   

F.A.Q.

Several frequently asked questions are under the FAQ icon.  Please see if you have any questions there that may be answered.

Here are some related links:

Making Sense of Medical Necessity

The above article  entitled Making Sense of Medical Necessity is being posted and disseminated by Cleveland County EMS by permission of Page, Wolfberg, & Wirth, LLC

DNR information           Obtain Records           

For Attorneys               Signature Forms (effective 1/1/08)      Nuestra Obligacion Legal  

 Doctors Office's            Nursing Homes

F.A.Q.                         HIPAA

 MEDICAL NECESSITY  (effective 1/29/08)

For more information on Ambulance Transports and Medical Necessity Forms, please go to:

www.cignamedicare.com/partb/bltin/all/00bltin/00_2/NC/0002n5b.html