Non Emergency Transport Survey Results

Non Emergency Transport Survey Results

1. How long do you feel it took emergency services to arrive at the scene of your emergency?

a) 4 to 6 minutes

b) 6 to 8 minutes

c) 8 to 10 minutes

d) more than 10 minutes

e) really don't know

2. In your opinion, did the EMS personnel ask the right questions about your chief medical complaint.

a) yes

b) no

c) not sure

3. Were the EMS personnel helpful and polite?

a) yes

b) no

c) not sure

4. When asked to sign the run form, was the HIPAA (Health Insurance Portability and Accountability Act) policy explained to you?

a) yes

b) no

c) not sure

5. Were you satisfied with the level of care from Cleveland County EMS?

a) yes

b) no

c) not sure

6. Did we live up to your expectations of what you expect from your emergency services?

a) yes

b) no

c) not sure